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JIRA ALTERNATIVE

A Jira alternative for mixed teams, agencies, and service providers.

If your team mixes development, customer support, and clients, Tasskee gives you sprints and Kanban with no learning curve, tickets, WhatsApp, and time tracking at a price in reais.

CriterionTasskeeJira
PriceFree; Start R$ 19, Pro R$ 39, and Max R$ 99 per user/monthPaid plans per user, in US dollars (see atlassian.com)
Currency and paymentReais, by card; boleto or Pix with an invoice on MaxUS dollars
Sprints and KanbanSprints and a Kanban board ready to go, no workflow setupRequires configuring the workflow and has a learning curve
Tickets with SLABuilt in, with its own queue, due date, and intake form, no ITILThrough Atlassian's service management product, purchased separately
WhatsApp Customer Service with AIPer-channel add-on, with an AI agent and conversations that become ticketsNot a native Jira feature
Hours to bill and to payClient billing close and statement for people paid by the hourNative time tracking on tasks; client billing and hourly payouts are not the focus
AIWith your provider's key (OpenAI, Gemini or Claude), no creditsAtlassian AI features depending on the plan

Jira's pricing was not verified for this page, so it is not quoted here: check the current plans at https://www.atlassian.com. Tasskee data checked on 10/02/2026.

A team that mixes development, customer support, and clients needs sprints and Kanban that work on day one, without anyone having to learn a Jira admin's vocabulary. That's what Tasskee delivers: the essentials ready out of the box, in one place, with pricing in Brazilian reais.

This page shows, feature by feature, why Tasskee is worth using in agencies, software houses, consultancies, and service providers.

Why switch from Jira to Tasskee

When your team isn't just developers

Agencies, software houses, consultancies, and service providers put developers, designers, support, and the client in the same project. Tasskee was built for that scenario: sign-up asks about your field, and your first project already comes with statuses, workstreams, and sample tasks. Nobody has to learn a Jira admin's vocabulary just to move a card.

When sprints and Kanban need to work on day one

Tasskee's sprints and Kanban board are views of the same task, alongside list, calendar, and the Gantt schedule. The team plans the sprint, follows the board, and shows the schedule to the client without duplicating a single item. To understand the method outside IT, read about sprints outside IT.

When clients open requests and you need deadlines, without ITIL

Tasskee tickets have their own queue, their own statuses, SLA deadlines, and a public intake form. It's a simple help desk, without the ITIL layer of processes. For most small teams and agencies, that's exactly what's missing, with no need for a separate product.

When support happens on WhatsApp

Tasskee Customer Service connects the official WhatsApp (Meta), WhatsApp via QR Code, and email, with an AI assistant, and turns a conversation into a ticket or task with one click. It's a per-channel add-on, purchased with Pro or Max, with a 14-day trial. That's not a native Jira feature.

When your company sells hours

In Hours, you set the hourly rate by project and task type, generate the closing statement for the client (PDF or CSV, with the invoice number recorded) and the statement for anyone paid by the hour. Tasskee doesn't issue invoices; it organizes what to bill. In Jira, time tracking usually depends on Marketplace apps.

When the bill needs to be in reais

Jira bills in dollars. Tasskee bills in reais and, on the Max plan, accepts boleto or Pix with an invoice.

When the tool needs to grow with you

Tasskee is Brazilian, and the people who support you are the same team that builds it. Need a feature that doesn't exist yet? The request goes straight to whoever decides what goes into the product, with no international support queue. And to connect Tasskee to the rest of your company's systems, there's a REST API, webhooks, and an MCP server, which lets the AI you already use operate projects and tasks.

Want to see the difference with a real project?

Create your account, bring a Jira backlog, and try it for 15 days with everything unlocked, no credit card.

See plans and pricing

What it costs, in practice

Jira's price was not confirmed for this page, so it doesn't appear as a number. What we can say is that it charges paid plans per user, in dollars; current prices are on atlassian.com. For a team of 10 people, here's the Tasskee math:

ScenarioTasskeeJira
Entry planStart: 10 × R$ 19 = R$ 190 per monthSee atlassian.com
Mid-tier planPro: 10 × R$ 39 = R$ 390 per monthSee atlassian.com
Advanced planMax: 10 × R$ 99 = R$ 990 per monthSee atlassian.com
CurrencyReais; boleto or Pix with invoice on MaxDollars
Tickets and WhatsAppTickets on Pro; WhatsApp as a per-channel add-onTickets via another Atlassian product; WhatsApp is not native

When comparing, add up the Marketplace apps your team will need and, with dollar pricing, exchange rates and IOF (Brazilian tax on foreign transactions). On Tasskee Pro, sprints, Gantt, tickets, goals, reports, billable and payable hours, and AI are already included. See the pricing page for the details of each plan.

What changes day to day

SituationIn Tasskee
Starting a projectThe template for your field already comes with statuses, workstreams, and sample tasks
Planning the sprintBacklog and sprint on the same screen, no workflow setup
Receiving a client requestPublic form or WhatsApp that becomes a ticket with a deadline
Showing progress to the clientGuest portal, which doesn't use up a seat
Automating the repetitive"When, If, Then" rules in plain language, with simulation and history
Closing the monthBillable and payable hours, with the margin of each project

The backlog and sprint template helps you set up your first cycle without starting from scratch.

How to migrate from Jira

  1. Start with one project. Pick the one that gives you the most trouble today and create your account with the development template or the one for your field.
  2. Bring in the issues. Export the list from Jira, paste it into a Tasskee document, and ask the AI to turn it into tasks, with assignee and due date.
  3. Rebuild only the essentials of your workflows. Instead of copying every status, start with a few and adjust. The most common automations are among the ready-made templates.
  4. Invite your team and your client. Guests follow along through the portal without taking up a seat.

For many projects at once, the REST API and the MCP server let you automate the import. On the Max plan, onboarding is assisted by our team.

Summary

Tasskee was built for the mixed team, the agency, and the service provider: sprints and Kanban ready on day one, tickets with deadlines and no ITIL, support on WhatsApp, hours that turn into billing statements, and pricing in reais. All with support from the people who build the product. See also the comparison with Trello and ClickUp.

Frequently asked questions

Questions from people leaving Jira

Does Tasskee work for a development team?
It works: sprints, backlog, and Kanban ready on day one, with no workflow to build, and in the same tool, customer service, tickets, and project hours.
How much does Tasskee cost in comparison?
Start costs R$ 19, Pro R$ 39, and Max R$ 99 per user/month, in Brazilian reais. Jira charges for paid plans per user in US dollars; check the current prices at atlassian.com before comparing, and factor in exchange rates and IOF (Brazilian foreign-transaction tax).
Does Tasskee have tickets like Jira Service Management?
It has simple, straightforward tickets: its own queue, its own statuses, SLA deadlines, and a public intake form, without the ITIL layer and without needing a separate product.
How do I move issues from Jira to Tasskee?
Export your issues, paste the list into a Tasskee document, and ask the AI to turn it into tasks with an assignee and due date. For large volumes, the REST API and the MCP server let you automate the import, and on the Max plan our team assists with onboarding.
Does Tasskee have a free plan?
Yes: up to 3 users and 3 projects, with list and Kanban. Sprints are on Pro, which has a 15-day trial with no credit card.

Bring a Jira backlog and compare.

Create an account, import the tasks of a real project and see in one afternoon whether Tasskee solves it. 15 days with everything unlocked, no credit card.

15 days with everything unlocked No credit card Support in Portuguese
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