Talk to us, in Portuguese.
Pick the channel by topic: support for existing users, a sales conversation, or privacy questions.
Channels
| Topic | Channel |
|---|---|
| Support — usage questions, errors, account and billing | [email protected] |
| Sales — plans, Customer Service on WhatsApp, onboarding and partnerships | WhatsApp (48) 6136-0168 |
| Privacy and personal data — data subject requests under LGPD (Brazil's data protection law) | [email protected] |
Before writing to support
- Tell us the account email and the organization name.
- If it's an error, tell us what you did, what you expected and what happened — a screenshot helps a lot.
- If it's about a specific task or ticket, send its code (for example, APP-24).
Already a customer?
On the Max plan, support is prioritized over WhatsApp, and onboarding is assisted by our team.
The company
Duarte Soluções Digitais Ltda. — CNPJ 43.491.721/0001-54 — Palhoça, Santa Catarina, Brazil.
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Before you write, these might help
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Tasskee was born from a real need: managing the team's work and customer service without five tools that don't talk to each other, and without paying in dollars for it.
ViewYour company's data,
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ViewFair pricing, in reais,
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ViewOrganize your team's work today.
Projects, tasks, schedule, tickets, goals, and AI-powered WhatsApp customer service in one tool. Try Pro free for 15 days, no credit card.
15 days with everything unlocked
No credit card
Support in Portuguese