Features Industries Customer Service AI Pricing Blog Log in Start for free
FREE TEMPLATE

Project briefing template: ready-made questions and a filled-in example.

The briefing gathers, before you start, everything the client needs to answer so the project doesn't start off crooked. Download the spreadsheet with a clinic website example or build yours in Tasskee.

Example: corporate website for Clínica Vida Plena Download it as a spreadsheet (opens in Excel and Google Sheets) or build it right in Tasskee, with deadlines, assignees and notifications.
Download spreadsheet Use it on Tasskee, free
BlockQuestionExample of a Reply
CompanyWho is the company and what does it sell?Clínica Vida Plena, Florianópolis/SC: physical therapy, nutrition, and psychology, 12 professionals
CompanyWhat's the current state of the website or brand?2017 website, not mobile-friendly and with no booking; logo and colors already exist
ObjectiveWhat's the main objective of the project?Increase bookings made through the website
ObjectiveHow will we know it worked?60 bookings per month through the website in 3 months (today it's 15, by phone)
PublicWho is the main audience?Adults aged 30 to 60, living in the Greater Florianópolis area
PublicWhat does this audience ask or doubt most?Whether it accepts health insurance, how much the first appointment costs, and whether there are evening hours
DeliverablesWhat needs to be delivered?8-page website, booking form, WhatsApp button, and blog
DeliverablesWhat's out of scope?Professional photos, paid campaigns, and online patient records
Due dateIs there a hard deadline? What's the reason?Live by Nov 30, for the year-end campaign
BudgetWhat's the available budget?R$ 18,000 for the project and R$ 300 per month for hosting and maintenance
ApproversWho approves each stage?Dr. Carolina Mendes (content and design) and Roberto Alves, partner (cost and deadline)
ApproversHow long does the client take to respond to each deliverable?Up to 3 business days
ReferencesWhich websites or brands does the client admire?Clínica Saúde Viva (SP), for its simple booking; avoid the cold, hospital look
ReferencesIs there anything the client doesn't want to see?Generic stock photos and overly technical language
ConstraintsAre there legal or professional-board requirements?Follow the professional board's rules on healthcare advertising and LGPD (Brazil's data protection law) on forms
ConstraintsWhich systems already exist and need to be kept?The front desk's current schedule and the clinic's domain email

What a project brief is

A brief is the set of answers the client gives before the project starts. It says who the company is, what it wants to achieve, for whom, by when and with what budget. Whoever does the work uses those answers to build the scope, the quote and the schedule.

Without a brief, the project starts on assumptions. The designer imagines an audience, the developer imagines a deadline, the client imagines a price. At the first delivery the three imaginations meet, and they rarely match. Half an hour of questions at the start prevents weeks of rework at the end.

How to fill in the brief, block by block

The template groups the questions into blocks. Here's what each one needs to produce and where it usually fails.

BlockWhat needs to come out of itCommon mistake
CompanyWhat the company sells, to whom and what the current situation isCopying the corporate text from the website, which says nothing about the problem
ObjectiveA result you can measure ("60 bookings a month")"Improve our digital presence," which nobody can verify
AudienceWho they are, where they live, what they ask and what they fear"Everyone"
DeliverablesThe list of what will be delivered and the list of what's left outOnly listing what's in, leaving the boundary open
Deadline and budgetA deadline with the reason, and the budget, even if it's a rangeHiding the budget and getting a proposal out of touch with reality
ApproversNames of who approves each stage and how many days they take to respondFinding out at the second delivery that the partner had never seen anything
References and constraintsExamples the client admires or rejects, legal requirements and systems that have to stayForgetting LGPD (Brazil's data protection law), the professional council or the system that already exists

Step by step to run the brief

  1. Send the questions ahead of time. The client arrives at the conversation having already thought about it, and the meeting is for going deeper.
  2. Have a conversation, don't just do a form. The answer "we want a modern website" calls for a "modern how? Show me an example."
  3. Ask for numbers. Deadline, budget, current volume, target. Where the client doesn't know, write "TBD" and who will find out.
  4. Send it back in writing. Send the completed brief and ask for an "agreed." That record settles a good share of later arguments.
  5. Review midway. If the objective changes, update the brief and tell everyone.

Common mistakes when using the brief

  • Accepting vague answers. "Young audience" and "clean look" seem like answers, but they guide no decision.
  • Talking to only one contact. If the person answering isn't the person deciding, the brief needs a second read by the decision-maker.
  • Treating the brief as a contract. It records the client's intent. What will actually be delivered lives in the scope and the approved proposal.
  • Keeping it in an email. When the team changes or the project grows, nobody finds the right version.

When the brief isn't enough

The brief says what the client wants, not how the work will be conducted. After it, the project needs a schedule, a definition of who does what, such as the RACI matrix, and a client onboarding to organize access, meetings and first deadlines. And, at the end of each delivery, an acceptance form.

The brief that becomes a project without rework

In a spreadsheet, the answers live in one file and the project in another. In Tasskee, the public form collects the client's answers and creates the task already filled in.

See the forms

How to use the brief in Tasskee

  1. Create a form (a Pro plan feature) with the template's questions and send the public link to the client.
  2. Set up the form to create a task for each response. The brief arrives inside the project, with the answers in the description.
  3. Add the approvers as watchers and approvers on the tasks (a feature from the Start plan up), so the approval of the brief and of deliveries is on record.
  4. Invite the client to the guest portal: they follow the project, comment and approve without taking up a plan seat.
  5. Save the final brief as a project document, with version history, to consult whenever a question comes up about what was agreed.

If you're still choosing a tool, see what the free plan includes at free project management.

Frequently asked questions

Project briefing FAQ

What is a project briefing?
It's a short document with the information the client needs to provide before work starts: who they are, what they want, for whom, by when, and with how much. It's the starting point for the scope and the quote.
How many questions should a briefing have?
15 to 20 are usually enough for most projects. More than that and the client leaves them blank or answers superficially; fewer and the project starts with gaps that turn into rework.
Who should fill out the briefing?
Ideally the client, with support from whoever will lead the project, in a 30- to 60-minute conversation. Filling it out alone gives vague answers; having only the agency fill it out gives a briefing with the agency's opinion.
Are a briefing and a scope the same thing?
No. The briefing records what the client wants and the context. The scope is the answer from whoever does the work: what will be delivered, by when, and for how much. The briefing comes first and feeds the scope.
Does the template work in Google Sheets?
It works. The download is a CSV file that opens directly in Excel and can be imported into Google Sheets from the File > Import menu.

Collect the briefing through a form and open the project right away.

In Tasskee, the client answers through a public link and the response becomes a task, no copy and paste. Try it free, no credit card.

15 days with everything unlocked No credit card Support in Portuguese
Contact us