MAINTENANCE AND FACILITIES

Task, ticket and preventive maintenance management for building maintenance.

Preventive maintenance on the calendar, corrective through WhatsApp: the building manager's request becomes a ticket with a deadline, the month's round is already scheduled, and the technician closes the visit with a photo and signature on the phone. The contract meeting stops being about memory.

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app.tasskee.com — Preventive maintenance on the calendar

Tasskee calendar view with the contract's preventive visits spread across the month

Before we talk about the tool

The day-to-day you recognize

A maintenance contract is lost for lack of records, not for lack of service delivered.

The ticket lives in someone's WhatsApp

Who replied, when, and whether it was resolved — all in one person's chat. When they go on vacation, the contract goes with them.

Preventive becomes corrective

The monthly visit slips, nobody notices, and what was a filter change becomes equipment downtime on a Saturday.

The monthly report is done the night before

Someone spends the afternoon gathering chat screenshots and phone photos to prove the service happened.

An SLA is a contract promise, not a number

It says "response within 4 hours". Nobody can say whether it is being met without opening a spreadsheet that doesn't exist.

How it works in Tasskee

Each building becomes a project, with preventive maintenance and tickets together

One project per building, workstreams for preventive, corrective and inspection, and the ticket coming in through wherever the client already talks to you.

1 Project per building"Maintenance contract · Atlântico Building". Ticket, preventive maintenance and customer history in the same place, year after year.
2 Preventive maintenance on the calendarThe contract's visits come in as tasks with a date and an assignee. The following month is already filled in, and whatever slipped stays in view.
3 Corrective maintenance with a deadlineThe ticket arrives through WhatsApp or the form and gets a response and resolution deadline. Whatever is close to breaching rises in the list.
4 The work order closes with proofBefore and after photo, signature of whoever received, and the record tied to the ticket — not in a photo folder on the technician's phone.

Contract tickets, with a deadline

Tasskee ticket queue with priority, assignee and response deadline

The differentiator in the field

What nobody else puts together in a single tool

Proof of the service, approval of the extra and the technician's schedule — without three systems and no spreadsheet in the middle.

My day

Work order signed on the phone

The closing form opens in the browser: the technician attaches the photos and whoever received signs on screen. Stored with name, optional ID, date, time, IP and the hash of the answers.

Extra service approval

Whatever goes beyond the contract enters "Pending approval" and waits for the decision of whoever you define — before it becomes work, and before it becomes an argument over the invoice.

"My day" for the technician's route

The day's schedule by time, with what is now, what comes next and what is late. Big buttons for photo, comment and completion.

Tickets and calendar are part of the Pro plan; forms start on Start. On the 15-day trial everything is unlocked, no credit card. WhatsApp customer service is an add-on billed per channel, separate from the plan.

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Not a standalone tool

The features that support this day to day

Task, schedule, ticket, form, and conversation are the same database. What changes in one place shows up in the other, with nothing to export.

Frequently asked questions

Questions from people who live on contracts

Does it work for someone with contracts across several buildings?

It does, and that is the typical case. Each contract is a project; the dashboard and reports cut across all of them, and you can see open tickets, the deadline and each technician's load without opening building by building.

Can a ticket come in through WhatsApp?

Yes. Customer Service connects the company's number: the customer's message becomes a ticket with an assignee and deadline, and the reply goes out from the same place. It is an add-on billed per channel, on top of the plan.

Can I prove the preventive visit happened?

That is what evidence solves: each visit closes with a form, a photo and the signature of whoever received it, with date and time. The monthly report stops being a reconstruction the night before.

What about the PMOC and the per-equipment plan?

Tasskee is not an asset management system: it doesn't keep a record per piece of equipment with a regulatory plan. What it does is execution — the scheduled visit, the completed checklist and the stored evidence. Many companies use it this way and keep the PMOC (Brazilian HVAC maintenance plan) alongside.

Do I need internet on site?

To record on the spot, yes: the technician's screen and the form run in the phone's browser, and there is no offline mode. Without signal, filling in waits until the connection is back.

Start with the contract that complains the most

Create an account, open a project for that building and drop this week's tickets into it. The difference shows up in the first report.

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